About SQM
Procedural manual puts the company policies in black and white.
Together with your input, Orangeblue H&R Consultancy will develop for you a safety quality management procedure to set a uniform code of response to any foreseen situation. Safety Quality Management procedure, or SQM, is a term used to describe a series of actions sanctioned by an authoritative body.
Manuals of safety quality management procedures increase policy compliance by providing training materials and an on-site reference guide.
Research each situation fully to create a safety quality management procedure that reduces overall risk while increasing customer loyalty and employee satisfaction
1) Write down the situation for which you are creating a standard
2) Interview company authorities
3) Create a multi-faceted standard operating procedure
4) Discuss the proposed safety quality management procedure with some or all of the people it will affect
5) Type and print out a rough draft of the step-by-step standard operating procedure
6) Collect the revised versions of the SQM. Review remarks and make the appropriate changes
7) Run the final draft of the standard operating procedure by the management before printing
8) Print Final SQM
PHASE 1
To facilitate effective management of a hospitality operation, Orangeblue H&R Consultancy Partnership can help formulate a dedicated portfolio of Safety Quality Management Procedures (SQM), tailored to your specific needs and requirements:
This documentation will be developed in conjunction with individual departments and then agreed by management in conjunction with Orangeblue H&R Consultancy Partnership in a final round-up series of meetings that will bring together all areas of operation.
Project Timeframe for developing Safety Quality Management Standard Manuals tailored to your property or hotel group are 6 months depend on scope for each department.
